Reference DAC ordered / MSB Service

Billt1

Billt1

Member
Joined
Mar 20, 2017
Messages
77
Location
New Hampshire
Ok nobody responded to my last thread requesting input on Home Theater bypass operation for the MSB DAC but thankfully this form has many contributors that speak highly of the Preamp module on their Select and Reference DACs. With that information and as well as guidance from my dealer and MSB I now have a new Reference DAC on the way. Although I know many dealers, distributors and manufacturers personally and most of them are cream of the crop I would like , with the permission of the moderator, to post the email I had sent to MSB. It summaries my experience which fortunately I have received from many others in the HiFi business as well.

Vince,
After several years and now several purchases I have to say your professionalism, knowledge and speedy response always exceed expectations. I state this from a qualified position of employing hundreds of people over a period of three decades .
From a consumer standpoint I cannot overstate how much more pleasurable these expensive purchases are made by your input and the invaluable support of my local dealer.

As a result of Fidelis Music Systems demonstrations and your extremely valuable input I am once again a returning customer and have placed my order for a Black MSB Reference DAC to mate with my S202 amp.

Sincerely,

B XXXXXXXXXX
 
I have dealt with Vince 7 plus years ago in my MSB days and his customer support back then was A1.
 
I have always received nothing but great service from Vince.

I remember once a friend of mine sent a transport which needed a laser replacement. Not only it came back working as new, but MSB had replaced the whole front panel that had a huge scratch on it. After sending it to MSB, he wished he asked for the quote for the new front panel as well. Imagine his surprise when not only he got his transport working again, but it was also looking like new and MSB didn't charge him a single dollar ! That was beyond outstanding service.
 
Vince is one of the few in this business who knows how to take care of his customers

One other owns this website ;)
 
Ritmo said:
Bill - Have you received your Reference?
Click to expand...

Yes after waiting nearly 6 weeks on a 3 week delivery commitment I finally received it yesterday. During my wait I had some members private message me asking about performance/ Home Theater Bypass and such . I am going to wait for 7 days of continuous running for at least some break-in before responding publicly or privately. Thanks for asking
 
Congrats Bill on the new Reference DAC! I bet it sounds wonderful with the S202 amplifier. Are you still using the Roon Nucleus + with the Renderer V2 digital input module and are you planning on continuing to do so?

I think of switching to the Pro USB module every so often but my current setup sounds so good, works so well and allows me to control the volume from my IPad, that I don’t really want to change it.

Ken
 
Alpinist said:
Congrats Bill on the new Reference DAC! I bet it sounds wonderful with the S202 amplifier. Are you still using the Roon Nucleus + with the Renderer V2 digital input module and are you planning on continuing to do so?

I think of switching to the Pro USB module every so often but my current setup sounds so good, works so well and allows me to control the volume from my IPad, that I don’t really want to change it.

Ken
Click to expand...

Ken,
Yes still using with Roon Nucleus + with the Renderer V2 digital input module. Like you I am finding nothing wanting. The ROON Nucleus + to my understanding was designed to sit on the network and its USB not optimal. I'm letting the Reference DAC play 24/7 and taking notes to later provide a Mini review of my experience. Some of what I read here on Audio Shark helped drive my decision to acquire the new DAC so perhaps I can add additional insight as well.
 
Billt1 said:
Ken,
Yes still using with Roon Nucleus + with the Renderer V2 digital input module. Like you I am finding nothing wanting. The ROON Nucleus + to my understanding was designed to sit on the network and its USB not optimal. I'm letting the Reference DAC play 24/7 and taking notes to later provide a Mini review of my experience. Some of what I read here on Audio Shark helped drive my decision to acquire the new DAC so perhaps I can add additional insight as well.
Click to expand...

Hello Bill,
Can you please give some updates on your MSB Reference DAC and Roon Nucleus+ combo with the MSB S202? Are you still using the Nucleus+ with the Renderer V2 input?
I am having the MSB Reference DAC with Roon Core server running on a NUC11 to a Pro USB-ISL input.
Would appreciate very much to hear from your experience.

MK
 
Alpinist said:
...works so well and allows me to control the volume from my IPad..
Click to expand...

What happens if by accident you sit on the iPad, do you get a Vol+ runaway and blow up a speaker?

I'm paranoid about that happening after previous misadventure. The only way I control volume is to rotate the volume knob on the pre-amp by hand.
 
Do you run it headless ? Can it even be run headless ? Does the install require periodic maintenance, which would require connecting a monitor and mouse/keyboard ?
 
I run an MSB Reference DAC (inspired by this thread) off an Antipodes K50- Roon as Server, Squeeze or HQPlayer as Player.
Sounds f a b
:)
 
Elberoth said:
Do you run it headless ? Can it even be run headless ? Does the install require periodic maintenance, which would require connecting a monitor and mouse/keyboard ?
Click to expand...

Yes, it is headless. No maintenance required, but you have to set the Roon apps to auto update so that when there is an update released by Roon it will automatically be updated.
I just left the NUC11 connected to the ProUSB in a closet, and run a 25m fiber cable to the Reference DAC in the listening room. The NUC is connected by an ethernet cable directly to the Modem/Router provided by the Internet Fiber broadband service provider in order to achieve an Ethernet connection which is as short as possible!
 
ICUToo said:
I run an MSB Reference DAC (inspired by this thread) off an Antipodes K50- Roon as Server, Squeeze or HQPlayer as Player.
Sounds f a b
:)
Click to expand...

The Antipodes K50 is a great server/player and I have been looking at it, but unfortunately it is an expensive server! Have you used any other server before the K50? Are you using the Pro USB-ISL interface only or you have other digital inputs?
The Roon server with Squeezelite player will be a perfect combination according to many users.
 
ICUToo said:
I run an MSB Reference DAC (inspired by this thread)..
Click to expand...
Much inspiration can be found within here. I thought about MSB, I heard a fully optioned MSB Select 2, but in the end I decided to stay with Esoteric. You can't go wrong with either.
 
You must log in or register to reply here.
Back
Top